Appointments
All surgeries are by appointment only. Please make an appointment by telephoning Clive on 01939 220295. If you feel you should be seen urgently we do leave spaces in surgeries for emergencies.
Please remember that an appointment is for one problem and one person only and separate appointments should be made for any other person.
Same Day Appointments
If your medical condition cannot wait until a routine appointment is available please tell us and we will always see you on the same day although it might not be with your doctor of choice. Please do not insist on an urgent appointment simply for a sick note or for reasons of convenience/work that could keep until a routine appointment is available.
Emergencies and Urgent Problems
There will always be a duty doctor to discuss these. Telephone the surgery and you will be seen if necessary the same day. Please try to telephone early in the day if possible.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Our appointment system for routine appointments relies upon the goodwill of the patients to attend on time and to notify us if they need to cancel. Unfortunately a few patients do not turn up and a slot is wasted, to the inconvenience of others waiting to be seen.